We hope you find ordering from JQ's ReefShack LLC a pleasant experience.
General Shipping Information for Aquatic Life
To ensure you receive the healthiest species available and to reduce the travel stress on your aquatic life, your order will be shipped direct to your door using FedEx Priority overnight shipping service. (Overnight Shipping service on all live stock required)
The day your order ships, you will receive an e-mail containing your item numbers and tracking number so you can make arrangements to sign for your order upon scheduled arrival.
Please Note: We strongly encourage someone to be available at the time of delivery to prevent the aquatic life from being exposed to the elements and extreme temperatures.
Please Note: We cannot ship any aquarium life to Hawaii, APO addresses, Post Office Boxes, Puerto Rico, other U.S. Territories, or other countries.
Dry goods and Non-Living Items
Shipping for other items that are non-living has a 1-2 handle time and a 2 to 4 day shipping time. If a faster ship time is needed please contact me at firstname.lastname@example.org to schedule it. Shipping for all non-living items is free. If combined with living items the living items will ship Priority overnight and the other items will arrive afterwards in 2-6 days.
If there are any special requests or questions please contact me at email@example.com or (786) 587-4829